Privacy Policy
Privacy Policy
Effective Date: June 1, 2024
Business Name: Kat Libby Coaching
Contact: kat@katlibbycoaching.com | www.katlibbycoaching.com
1. Introduction
Kat Libby Coaching ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our holistic health coaching services, including via our website, Google Forms, Calendly, Stripe, and other digital platforms.
2. Information We Collect
We collect personal information you voluntarily provide when:
You complete a client intake form via Google Forms
You schedule a session through Calendly
You submit payment via Stripe
You join our email list, download free content, or contact us directly (Gmail, Flodesk, Squarespace)
Information collected may include:
Full name, email address, phone number
Demographic information (e.g., age, gender identity – optional)
Wellness goals and background
Health history or lifestyle habits (if voluntarily shared)
Billing or payment details (processed through Stripe)
Appointment history and session notes
IP address and website usage data (from cookies or analytics tools)
3. How We Use Your Information
We use your information to:
Provide and personalize your coaching experience
Schedule and manage appointments (via Calendly)
Process payments securely (via Stripe)
Communicate with you about services, updates, or changes
Send wellness content or marketing emails
Maintain legal and professional records
Improve our services and digital experience
4. Platforms and Third-Party Tools
We use the following third-party platforms to securely collect and manage data:
Google Forms – for client intake and consent
Calendly – for scheduling sessions and reminders
Stripe – for secure online payments
Gmail & Flodesk – for newsletters and updates (if opted in)
Google Analytics – for anonymous website analytics
These platforms maintain their own privacy and security policies. We do not store your payment details directly.
5. Data Storage and Security
We store your information securely using password-protected and encrypted systems. Access is limited to the coach and is used only for the purpose of providing services and maintaining client records.
6. Consent and Legal Basis
By submitting your information, you consent to its collection and use as described. If located in the EU or UK, our data use complies with GDPR under “legitimate interest” or “contractual necessity.”
7. Data Sharing and Disclosure
We do not sell or rent your data. We only share information:
With your consent
With trusted service providers (Stripe, Calendly, etc.)
If legally required
8. Your Rights
You have the right to:
Access and review your data
Request changes or corrections
Withdraw your consent
Request deletion of your data (where legally permitted)
Contact Kat Libby kat@katlibbycoaching.com to make any requests.
9. Marketing & Emails
You may receive occasional emails if you’ve subscribed or downloaded a free resource. You may unsubscribe at any time.
10. Cookies & Analytics
Our website may use cookies and tools like Google Analytics to understand traffic and improve performance. You may manage cookies via your browser settings.
11. Data Retention
We retain client data as needed to provide services and comply with legal obligations, typically for [12–24 months] after coaching ends.
12. International Data
If you are located outside the United States, you consent to your data being stored or processed in other countries where privacy laws may differ.
13. Children’s Privacy
We do not knowingly collect data from individuals under 18 years old, unless entered into a coaching agreement that is signed by a parent or legal guardian.
14. Policy Updates
We may update this Privacy Policy periodically. The most current version will be posted on our website with the effective date noted above.
15. Contact
Questions or concerns? Please reach out:
Kat Libby Coaching
Email: kat@katlibbycoaching.com
Website: www.katlibbycoaching.com